Returns & Exchanges
At Dorothy, we want your home to feel perfect, which is why we offer 30-day returns on all furniture and decor items to ensure your complete satisfaction. If a piece doesn't fit your space or style, we make the return process as seamless as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware, assembly tools, and protective materials are included.
Label and Ship
Print the prepaid shipping label provided via email, attach it securely to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing